B2B · Franchise Training

Douglas Mark

President, LearningZen

More qualified calls than he can handle

We booked more qualified appointments than I can even handle right now. If this was all I did full time, I would need an assistant.

Douglas Mark, LearningZen

Before

Doug Mark runs LearningZen, an online training platform for franchisors. He was already comfortable on camera: doing a solo recorded show, creating one asset, and posting it to YouTube. Zero traction.

He’d tried paid campaigns, even old-school mailers. Nothing broke through. His core challenge: LearningZen targets a very niche audience, franchise operations officers and training directors, and he couldn’t get in front of them at scale.

What we built

Future Media rebuilt the show from the ground up: new format, new strategy, professional production. PodcastOS handled run-of-show documents, guest research, recording coordination, editing, and multi-platform distribution, putting the podcast on Spotify and Apple Podcasts (two places Doug didn’t have it before) plus YouTube.

Each episode became multiple assets: trailers, clips, and full episodes. The Audience outreach system launched targeted campaigns aimed at franchise operations and training leaders.

After

The campaigns hit with 90–93% targeting accuracy: almost every booking was a chief operations officer or training director at a franchise brand. One campaign alone generated 15+ qualified calls. Run-of-show documents saved hours of prep per episode, and Doug stayed an expert in franchise training while Future Media ran everything around him.

Show: The Training Effect